Business Bridge Supplier Toolkit Bibliography
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“15 Essential Attributes Successful Contracts Share: Business Management Consultants.” Grosvenor Performance Group, 30 June 2023, www.grosvenor.com.au/15-essential-attributes-that-successful-procurement-contracts-share/.
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“5 Elements of an Effective Case Study.” Fronetics, 2023, www.fronetics.com/5-elements-of-an-effective-case-study.
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“5 Qualities of a Perfect Supplier.” Achilles, 17 July 2023, www.achilles.com/industry-insights/5-qualities-of-a-perfect-supplier/.
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“5 Tips for Writing More IMPACTful Case Studies for Your Business.” Impact Plus, 2016, https://www.impactplus.com/blog/how-to-create-the-perfect-case-study.
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“6 Vendor Portal Best Practices to Follow in the Coming Year.” ProcurePort Blog, 14 Apr. 2023, https://blog.procureport.com/vendor-portal-best-practices/.
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“6 Ways Vendor Portals Help to Strengthen Vendor Communications.” Digital Experience Software Tailored to Your Needs, 27 Oct. 2023, www.liferay.com/blog/current-experiences/6-ways-vendor-portals-help-to-strengthen-vendor-communications.
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“7 Types Of Market Research And How To Improve Them.” Forbes, www.forbes.com/sites/theyec/2022/12/19/7-types-of-market-research-and-how-to-improve-them/.
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“7-Step Sales Process: When to Use It and When to Break It.” Lucidchart, 11 Aug. 2020, www.lucidchart.com/blog/what-is-the-7-step-sales-process.
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Agarwal, Priyanka, et al. “Winning the SMB Tech Market in a Challenging Economy.” McKinsey & Company, McKinsey & Company, 21 Feb. 2023, www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/winning-the-smb-tech-market-in-a-challenging-economy.
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Alfred, Angel. “How to Talk to Potential Buyers.” RocketHub, https://www.rockethub.com/potential-buyers.
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Alzoubi, Haitham, et al. “Empirical Study on Sustainable Supply Chain Strategies and Its Impact on Competitive Priorities: The mediating role of Supply Chain Collaboration.” Management Science Letters, 2020.
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Aysolmaz, Banu, et al. “Use Cases for Understanding Business Process Models.” International Conference on Advanced Information Systems Engineering, 12 Jun. 2017.
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Bag, Surajit. “Buyer–Supplier Partnerships and Circular Economy Performance in Food Supply Chains: Serial Mediation by Commitment Contract and Innovation Performance.” JOUR, 25 Aug. 2023.
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Barron, Brenda. “When and How to Respond to Rfps.” GoDaddy Blog, www.godaddy.com/resources/skills/when-and-how-to-respond-to-rfps.
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Bocconcelli, Roberta, et al. "Interacting with Large Customers: Resource Development in Small B2B Suppliers." Elsevier, 27 Jul. 2017.
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Brian, McBreen, et al. “Toolkit of Analytical Methods.” Emerald Publishing Limited, 18 Jan. 2022.
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Byrnes, Jonathan. “Account Management: Art or Science?” Harvard Business School Working Knowledge, 2004, https://hbswk.hbs.edu/archive/account-management-art-or-science.
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Chi, Clifford. “The 2 Simple & Straightforward Methods for Market Sizing Your Business.” HubSpot Blog, https://blog.hubspot.com/marketing/market-size.
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Chu, Leon Yang, et al. “Strategic Benefit of Request for Proposal/Quotation.” USC Marshall School of Business Research, 10 Oct. 2019.
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Cottle, Griffin, et al. “The Temptation of Exaggeration: Exploring the Line Between Preparedness and Misrepresentation in Entrepreneurial Pitches.” Journal of Business Venturing Insights, 10 Sep. 2020.
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Crain, Peter, et al. “Procurement | Definition, Process & Management.” Study.com, 21 Nov. 2023.
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“Creating an Effective Case Study: 12 Important Tips to Remember.” Forbes Agency Council, 2019, www.forbes.com/sites/forbesagencycouncil/2019/11/15/creating-an-effective-case-study-12-important-tips-to-remember.
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Damnjanovic, Vesna. “How to Write Cases and Teaching Notes in Marketing Education.” Marketing Science, 2017.
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Deskera. “Sales Process Explained: 7 Stages of the Selling Cycle.” Deskera, 22 June 2022, www.deskera.com/blog/sales-process/.
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Dibb, Sally, et al. “Marketing: Concepts and Strategies.” Cengage Learning EMEA, 2019.
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“Diverse Supplier Certification: What It Is, Why It’s Beneficial and How to Get It.” C2FO, 2 May 2023, www.c2fo.com/resources/esg-and-diversity/diverse-supplier-certification-what-it-is-why-its-beneficial-and-how-to-get-it/.
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“Diverse Supplier Certification: What It Means for You.” Diverse Supplier Certification: What It Means For You, 26 Sept. 2023, www.jpmorgan.com/insights/corporate-responsibility/diversity-equity-and-inclusion/diverse-supplier-certification-what-it-means-for-you.
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Donaldson, Bill, et al. “Sales Management: Strategy, Process and Practice.” Bloomsbury Publishing, 16 Sep. 2017.
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“Eight Reasons Why a Win-loss Analysis Is Important to You.” Octopus Intelligence, 2022, https://www.octopusintelligence.com/eight-reasons-why-a-win-loss-analysis-is-important-to-you/.
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Engle, Caroline. “RFP 101: What Is the Purpose of an RFP?” WordRake, https://www.wordrake.com/blog/rfp-101-what-is-the-purpose-of-an-rfp.
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Erriquez, Mauro, et al. “A New Era for Procurement: Value Creation Across the Supply Chain.” McKinsey & Company, McKinsey & Company, 27 Sept. 2023, www.mckinsey.com/capabilities/operations/our-insights/a-new-era-for-procurement-value-creation-across-the-supply-chain.
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Expert Panel. “Council Post: How Leaders of Smbs Can Encourage the Adoption of New Organizational Values.” Forbes, 14 Feb. 2023, www.forbes.com/sites/forbescommunicationscouncil/2023/02/13/how-leaders-of-smbs-can-encourage-the-adoption-of-new-organizational-values/.
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Fairlie, Mark. “How to Conduct Effective Market Research.” Business.com, www.business.com/articles/effective-market-research-strategies.
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Fazli-Salehi, Reza, et al. “A Sales Approach to Key Account Management (KAM): Toward a Unified View of KAM Deployment and Operationalization.” Services Marketing Quarterly, 20 Sep. 2021.
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Feste, Jasmin, et al. “Key Account Management Formalization and Effectiveness: A Fuzzy-Set Qualitative Comparative Analysis.” Industrial Marketing Management, 01 Nov. 2022.
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Flood, Katie. “6 Questions to Ask Before Responding to an RFP.” Loopio, 5 Dec. 2023, www.loopio.com/blog/6-ways-determine-if-rfp-worth-responding-to/.
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Friedenthal, Sanford, et al. “Modeling Functionality with Use Cases.” The MK/OMG Press, 2015.
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Frost, Aja. “Key Account Management: The Ultimate Guide.” HubSpot, 2023, https://blog.hubspot.com/sales/key-account-management.
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Garcia, Fabienne, et al. “Adoption Mechanisms of a Supplier Portal: A Case Study in the European Aerospace Industry.” Elsevier, 2019.
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“Get Certified - Disability:In.” Disability, 26 Sept. 2022, www.disabilityin.org/what-we-do/supplier-diversity/get-certified/.
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“Get Support for Your Veteran-Owned Small Business.” Veterans Affairs, www.va.gov/careers-employment/veteran-owned-business-support/.
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Gibson, Nicholas. “Response: Two Decades of Requests for Proposals: Insider Reflections on Funding Interdisciplinary Research.” Batavia, Journal of Psychology and Christianity, 2019.
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Gimenez et al. “Next-generation Key Account Management.” Bain & Company, 2019, www.bain.com/insights/next-generation-key-account-management.
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Gotzmann, Monika. “8 Steps to Ensure Your Key Account Management Strategy is Successful.” PandaDoc, 2022, www.pandadoc.com/blog/8-steps-to-ensure-your-key-account-management-strategy-is-successful.
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Greaney, Shannon. “How a Vendor Management Portal Makes Life Easier for Procurement Teams.” GateKeeper, www.gatekeeperhq.com/blog/vendor-management-and-the-power-of-a-portal.
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Griffin, Thomas. “Council Post: The Importance of a Business Network and How to Build a Strong One.” Forbes, Forbes Magazine, 21 Dec. 2022, www.forbes.com/sites/theyec/2022/12/20/the-importance-of-a-business-network-and-how-to-build-a-strong-one/?sh=3f8be8b31392.
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Guo, Shu, et al. “Coordinating Contracts for a Financially Constrained Supply Chain.” Journal of Cleaner Production, 13 Jan. 2017.
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Hague, Paul. “Market Research in Practice: An Introduction to Gaining Greater Market Insight.” Kogan Page Publishers, 03 Nov. 2021.
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Hase, Stefan, et al. “The Quintessence of Sales.” Springer, 05 Aug. 2017.
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Haslindah, Andi, et al. “Implementation Of Marketing Strategies In Increasing Sales Volume.” International Journal of Science, Technology & Management, 26 Sep. 2021.
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Hendricks, Allison. “How to Build Strategic Relationships Inside (and Outside) of Your Organization.” Simply Stakeholders, 17 Oct. 2023, www.simplystakeholders.com/build-strategic-relationships/.
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Henisz, Witold. “Corporate Diplomacy: Building Reputations and Relationships with External Stakeholders.” Routledge, 08 Sep. 2017.
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Herrick, Jonathan. “6 Elements of a Perfect Elevator Pitch for Entrepreneurs and SMBs.” Benchmark One, https://www.benchmarkone.com/blog/perfect-elevator-pitch/.
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Heskett, James, et al. “How to Write a Great Business Case.” Harvard Business School, 26 Feb. 2020.
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“How Experts Write Case Studies That Convert, Not Bore.” Zapier, 2014, https://zapier.com/blog/effective-case-study/.
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“How to Build an RFP Response Template.” The Bid Lab, 21 November, 2023. https://www.thebidlab.com/learning-center/how-to-build-an-rfp-response-template/.
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“How to Negotiate Contracts with Big Companies.” ZenBusiness Inc., 28 Nov. 2023, www.zenbusiness.com/blog/negotiating-deals-with-large-companies/.
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“How to Setup Google Alerts to Monitor Customers and Competitors.” Intellizence, 1 Sept. 2022, www.intellizence.com/blog/how-to-setup-google-alerts/.
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“How to Write a Case Study: Bookmarkable Guide & Template.” HubSpot, 2023, https://blog.hubspot.com/blog/tabid/6307/bid/33282/the-ultimate-guide-to-creating-compelling-case-studies.aspx.
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“How to Write an Effective RFP Response (with Example).” LinkedIn, 30 Dec. 2022, www.indeed.com/career-advice/career-development/how-to-write-effective-response-to-rfp.
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Hutt, Michael, et al. “Business Marketing Management: B2B.” Vnbrims, 2021.
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Ingram, Thomas, et al. “Sales Management Analysis and Decision Making.” New York, Routledge, 04 Nov. 2019.
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Kane, Nick. “The 4 Guidelines You Should Follow When Responding to an RFP.” Janek Performance Group, www.janek.com/blog/the-4-guidelines-you-should-follow-when-responding-to-an-rfp-2/.
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“Key Account Management, Explained in Depth.” Pipedrive, 2022, www.pipedrive.com/en/blog/key-account-management.
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Kilkenny, Salome. “Supplier Diversity.” New York, Network Journal, 2019.
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Kohli et al. “How Digital is Powering the Next Wave of Growth in Key-account Management.” McKinsey & Company, 2019, www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/how-digital-is-powering-the-next-wave-of-growth-in-key-account-management.
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Kovalenko, Oleksii. “How to Create a Sales Process That Actually Works [7 Steps].” Tidio, 30 Aug. 2023, www.tidio.com/blog/sales-process/.
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LaForge, Raymond, et al. “Sales Management: Analysis and Decision Making.” New York, Routledge, 04 Nov. 2019.
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Lautenschlager, Christian, et al. “Innovation in Key Account Management: Identification of Research Trends and Knowledge Gaps.” Journal of Business-to-Business Marketing, 03 Apr. 2021.
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Liu, Ningwei, et al. “Automate RFP Response Generation Process Using FastText Word Embeddings and Soft Cosine Measure.” Proceedings of the 2019 International Conference, 12 Jul. 2019.
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Malhotra, Naresh, et al. “Marketing Research: An Applied Approach.” Pearson, 04 Dec. 2017.
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Malhotra, Naresh. “Marketing Research: Current State and Next Steps.” Brazilian Journal of Marketing, 28 Oct. 2018.
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Margherita, Alessandro. “Elevator Pitch Assessment Model: A Systematization of Dimensions in Technology Entrepreneurship Presentations.” IEEE, 13 Oct. 2021.
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Mattos, Claudia, et al. “Information Technology Adoption and Assimilation: Focus on the Suppliers Portal.” Brazil, Elsevier, 09 Jan. 2017.
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McDaniel, Carl, et al. “Marketing Research.” John Wiley & Sons, 31 Jan. 2018.
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McFarlane, Erin. “Procurement Contract Management Best Practices.” Fairmarkit, www.fairmarkit.com/blog/procurement-contract-management-best-practices.
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Mengoni, Mauraet al. “The Role of Business Relationships in New Product Development. The Case of Antrox-Nel Design.” Procedia Manufacturing, 18 Sep. 2017.
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Mortensen, Stephen, et al. “Predicting and Defining B2B Sales Success with Machine Learning.” Charlottesville, SIEDS, 2019.
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Negris, Cybele. “Council Post: Are Business Diversity Certifications Worth the Effort for Suppliers?” Forbes, 22 Sept. 2022, www.forbes.com/sites/forbesbusinesscouncil/2022/09/21/are-business-diversity-certifications-worth-the-effort-for-suppliers/.
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Oetting, Jamie. “The RFP Formula That Gets an 80% Close Rate.” HubSpot, 21 July 2022, https://blog.hubspot.com/agency/proposal-formula.
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Oko-Odoi, Katrina. “How to Conduct Win-loss Analysis: A Step-by-Step Guide.” Copper, 2021, www.copper.com/resources/win-loss-analysis.
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Paech, Barbara, et al. “Answering a Request for Proposal - Challenges and Proposed Solutions.” Requirements Engineering: Foundation for Software Quality, 19 Mar. 2022.
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Palmer, James, et al. “Perfecting the ‘Elevator Pitch’? Expert Advice as Locally-Situated Boundary Work.” Science and Public Policy, 24 Sep. 2018.
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Peterson, Robert, et al. “Sales Enablement: Conceptualizing and developing a Dynamic Capability.” Springer, 29 Oct. 2020.
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Porter, Kathey. “Implementing Supplier Diversity.” Palgrave Macmillan Cham, 21 May 2019.
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Powell, Charlotte. “How to Draft the Perfect Elevator Pitch (+ Best Practices).” G2, 2023, https://learn.g2.com/elevator-pitch.
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Qazi, Asad, et al. “A Systematic Review on Barriers and Enablers Toward Circular Procurement Management.” Sustainable Production and Consumption, 14 Jul. 2022.
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Raj, Alok, et al. “Designing Supply Contracts for the Sustainable Supply Chain Using Game Theory.” Lucknow, Journal of Cleaner Production, 07 Mar. 2018.
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Rajbhoj, Asha, et al. “A RFP System for Generating Response to a Request for Proposal.” ISEC'19, 14 Feb. 2019.
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Rajbhoj, Asha, et al. “AI-enabled Project Initiation: An Approach Based on RFP Response Document.” International Symposium on Electronic Commerce, 24 Feb. 2022.
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Ranger, Megan. “15 Strategies to Get a Meeting with the Right Decision-Maker.” Nimble Blog, 12 Oct. 2023, www.nimble.com/blog/reaching-decison-makers-tips/.
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Rauter, Romana, et al. “Assessing the Impact of Sustainable Business Models: Challenges, Key Issues and Future Research Opportunities.” Palgrave Studies, 2019.
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Rezazadeh, Alireza. “A Generalized Flow for B2B Sales Predictive Modeling: An Azure Machine-Learning Approach.” Chicago, Forecasting, 6 Aug. 2020.
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Rizhamadze, Ketevan, et al. “The Complexity of Relationships within Business and the Importance of Common Ground.” SHS Conferences, 2020.
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Sandesh, Sadasivan Pillai, et al. “Key Account Management in B2B Marketing: A Systematic Literature Review and Research Agenda.” Journal of Business Research, 01 Feb. 2023.
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“Selling to Big Companies: 8 Sales Tips to Land Your White Whale.” SUCCESS, 2 Apr. 2022, www.success.com/selling-to-big-companies/.
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Shaw, Stacie. “Three Ways to Identify Your Key Differentiators.” Pitch Deck Fire, https://pitchdeckfire.com/resources/three-ways-to-identify-your-key-differentiators/
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Shen, Bin, et al. “A review on supply chain contracting with Information Considerations: Information Updating and Information Asymmetry.” International Journal of Production, 04 May 2018.
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Sims, Mike. “Taking on Goliath-How Small Businesses Can Compete with Huge Competitors.” Foundr, 10 June 2021, www.foundr.com/articles/building-a-business/ecommerce/how-can-small-businesses-compete-with-big-competitors.
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Skrabanek, Britt. “How to Work with SMEs for a Smooth Sailing RFP Process.” Responsive, 19 July 2023, https://www.responsive.io/blog/work-with-smes-rfp-process/.
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Snijders, Tom. “Design and Implementation of a Supplier Portal Using an Empirical Snapshot.” University of Twente, 18 Mar. 2019.
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Snyder, Lawrence, et al. “Fundamentals of Supply Chain Theory.” John Wiley & Sons, 11 Jul. 2019.
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Sordi, Andrea. “Going Beyond Supplier Diversity to Economic Inclusion: Where Are We Now and Where Do We Go From Here?” Tennessee, 02 Mar. 2022.
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Stapleton, Michael. “The 7 Steps to an Effective Win/Loss Analysis.” Owl Consulting, 2018, https://owlconsulting.com/articles/win-loss-analysis-guide/.
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Steeves, Kyla. “How Do You Improve the RFP Process? Optimize Six Overlooked Opportunities.” Loopio, 6 Nov. 2023, https://loopio.com/blog/optimizing-rfp-response-process-for-success/.
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Stowe, Melinda. “To RFP or Not to RFP: That is the Question.” Information Technology Planning, Routledge, 2021.
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Teixeira, Grazielle, et al. “How to make strategic planning for Corporate Sustainability?” Journal of Cleaner Production, 16 May 2019.
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“The Role of a Key Account Manager.” SoCo Selling, 2021, www.socoselling.com/the-role-of-a-key-account-manager.
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“Tips for Small Companies Making a Deal with Large Corporations.” Under30CEO, 13 Apr. 2012, www.under30ceo.com/tips-for-small-companies-making-a-deal-with-large-corporations/.
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Vairavan, Ashok. “Growing The Pie: How Supplier Diversity Can Enable Minority Businesses to Create Stakeholder Value.” Georgia State University, Dissertation, 04 May 2021.
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Valdes, Juan. “Effective Sales Process.” Journal of Administrative Science, 05 Jul. 2023.
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Vázquez, José, et al. “Persuasive Strategies in the SME Entrepreneurial Pitch: Functional and Discursive Considerations.” Routledge, 05 Nov. 2019.
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“Vendor Portal: What Is It, Benefits and Software.” FuseBase (Formerly Nimbus), 1 Dec. 2023, https://nimbusweb.me/blog/business-efficiency-with-vendor-portals/.
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Warrillow, John. Death by RFP: 7 Reasons Not to Respond | Inc.com, Inc, www.inc.com/john-warrillow/death-by-rfp-seven-reasons-not-to-respond.html.
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“Win Loss Analysis and Optimization: How to Get It Right.” Qualtrics, 2022, www.qualtrics.com/experience-management/customer/win-loss-analysis-and-optimization-how-to-get-it-right.
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“Win-Loss Analysis.” Pragmatic Institute, www.pragmaticinstitute.com/product/framework/win-loss-analysis.
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Yeboah, Edmond, Nyamah, et al. “Procurement Process Risk and Performance: Empirical Evidence From Manufacturing Firms.” Cape Coast, Researchgate, Feb. 2022.
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Yevu, Sitsofe, et al. “Digitalization of Construction Supply Chain and Procurement in the Built Environment: Emerging technologies and opportunities for Sustainable Processes.” Journal of Cleaner Production, 20 Sep. 2021.
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Yothment, Meagan. “6 Strategies to Build Relationships with Enterprise Decision-Makers.” Powderkeg, 30 Sept. 2023, www.powderkeg.com/strategies-to-build-relationships-with-enterprise-leaders/.
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Zafari, Katayou, et al. “Development of Business-To-Business Relationships in Turbulent Environments.” Industrial Marketing Management, 17 Mar. 2023.
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Zakeri, Shervin, et al. “Ranking Based on Optimal Points and Win-Loss-Draw Multi-Criteria Decision-Making with Application to Supplier Evaluation Problem.” Elsevier, 01 Apr. 2022.